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Add images, video, link... to your guides.
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Provide your users with contextual instructions and help them achieve what they want to
Link your users to your documentaion page.
Filter and segment your users to better participate to their succeed and create more value.
Understand what your users need to offer them a product they love
Measure how your guides are used by your users and transform data into meaning.
Use simple and clear questions to get your users opinion and comments.